Reference

Legal terms that matter to your account

When you open an account with us, you're trusting us with your money and your data.

JazzCash, Easypaisa, Raast depositsData security on mobile accessAccount withdrawal verificationPlayer account rights
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92bar Legal terms that matter to your account
REACH US QUICKLY

How to contact us about legal or account questions

Team online

In-app support

Open the Help menu from your account dashboard. Chat with our team during app hours. They can answer account verification questions, withdrawal holds, and data requests.

Email for formal requests

Send written requests for data access, deletion, or account disputes to our support address. We respond within five working days. Keep your account ID and registered phone number handy.

Mobile wallet support

For JazzCash, Easypaisa, or Raast deposit and withdrawal issues, confirm your wallet is active and linked to your 92bar account. Contact your wallet provider if transfers fail; we'll help verify from our side.

HOW WE PROTECT YOU

Data, security and your account on 92bar

Your account data

We store your name, phone, email, payment details and transaction history to process deposits and withdrawals, prevent fraud, and meet payment-system requirements. You can request what we hold about you at any time via in-app support.

Payment security

Deposits and withdrawals move through encrypted channels. JazzCash, Easypaisa, and Raast transactions are handled by their official systems. We never store your full wallet PIN or card number on our servers.

Withdrawal verification

Before we send your winnings back to your JazzCash, Easypaisa, or Raast wallet, we confirm your account is in good standing and the withdrawal method matches your deposit. This protects you from unauthorized transfers.

Login security

Your password is encrypted. We recommend a strong, unique password and using the same device to log in when possible. If you notice unusual login activity, change your password and contact support immediately.

Cookie and tracking

Our app and website use cookies to keep you logged in, remember your settings, and track how you play. You can clear cookies in your browser settings. Cookies help us spot fraud and improve your experience.

Data deletion and requests

You may request to see, update, or delete your personal data at any time. Contact support with your account ID. We'll process your request within five working days, subject to legal and payment-system obligations.

Your questions about 92bar legal terms answered

You must be of legal age, have a valid phone number, and hold your own JazzCash, Easypaisa, or Raast wallet registered to you. Account eligibility depends on local law and is available where local law permits. We verify your details at signup to confirm identity and prevent fraud.

Use the password reset link on the login page. Enter your registered email or phone number. We'll send a reset link or SMS code. If you've lost your phone, contact support with proof of account ownership. We can help verify your identity and restore access safely.

Go to the Wallet section in your account. Select Withdraw, choose your payment method (JazzCash, Easypaisa, or Raast), and enter the amount. Withdrawals go back to the wallet you deposited from. We verify the request before sending; most clear in minutes, depending on your payment provider.

We collect your name, phone, email, payment details, and account activity to process transactions and prevent fraud. We keep this data while your account is active and for a set period after closure, as required by payment-system regulations. You can request a full data report anytime via support.

No. Your account is for your use only. Sharing login details or letting someone else use your wallet breaches our terms and can result in account suspension and withdrawal delays. Keep your password and phone number private. Multi-account abuse may result in account closure and fund forfeiture.

Contact support immediately through the in-app Help menu or email with your account ID and details of the suspicious activity. We'll freeze your account, investigate the transaction, and help secure your wallet. Do not share your password or OTP with anyone, even someone claiming to be support staff.

Email support with your account ID and a clear request to access or delete your data. We respond within five working days. Full deletion may not be possible if legal or payment obligations require us to retain records, but we can anonymise your details where allowed.

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